Dear client / user, it is with great pleasure that our Customer Service personnel will help you out with any and all circumstances that may come up.

For this reason if there were to be any unconformities, due to a claim or complaint, you can direct yourself to us by this mean. We hereby place an attached format for your disposal, through it CVG ALUNASA will be able to proceed with product traceability in order to implement necessary actions so that the improvement of our processes, products and services may continue.

Attached you will find the guide to take into consideration in order to process your unconformities.

Guide for presenting unconformities.

Format for the presentation of unconformities.